FAQ

For orders May 8th -11th:

Hi! THIS SPACE, AS WELL AS THE BAR AT THE TOP OF THE WEBSITE, IS WHERE WE WILL POST FLOWER AVAILABILITY / UPDATES FOR THE MOTHER'S DAY HOLIDAY: We are currently still accepting orders, both pickup and delivery.

• Please REVIEW OUR POLICIES below if this is your first time ordering from WildFlora or you are unsure how we work, especially regarding delivery times and deliveries to apartments & businesses.

• Place your orders early! Once we hit our capacity we will unfortunately have to stop taking orders.

• The Saturday before Mother's Day, May 10th, we will be open until 7 pm, and on Mother's Day, Sunday May 11th, our studio city location will be opening early at 9 am.

If you're able, we HIGHLY encourage you to consider curbside pickup. Please do you best to honor you selected pickup time. If you arrive early, your flowers may not be ready. Need to change your pickup time? Just give us a call.

• Order min. starts at $75 and increases with distance.
• ALL LIVE PRODUCT SALES (plants and flowers) ARE FINAL.
• Same day delivery order cutoff is 2 pm (Exceptions: Valentine's Day & Mother's Day require ordering more in advance).
• Delivery Available Monday - Saturday (Exceptions: Valentine's Day & Mother's Day when they fall on a Sunday).
• Deliveries will arrive between 9am and 7pm. Because of the high volumes we are juggling, we can't guarantee more specific times.
• If you are sending flowers to someone at a business, apartment, or any building where flowers cannot be left outside, drivers will likely call recipients BEFORE LEAVING THE SHOP to make sure they are at the location and able to come out to gather the delivery. No worries - it doesn't ruin the surprise, it just bumps the surprise a little sooner and gives them a fun bit of time to be filled with anticipation!
• Please do your best to confirm that your flower recipient will be at the delivery location, or that there is a safe (secure space, protected from weather) to leave the flowers. In the event that we cannot leave the flowers, you will be issued a delivery fee for 50% the price of your original delivery fee.
• Since we cannot leave flowers outside apartments, those recipients may be called before the delivery to coordinate.
• Unfortunately, there are no returns for customers when recipients refuse to receive a delivery.

 CURBSIDE PICK-UP

Our shops are both open, but with rising COVID-19 numbers rising in Los Angeles and varying needs for individuals, we totally understand if you still want to use curbside pickup to play it safe.

STUDIO CITY

• Pull around to the back of our shop - on VENTURA COURT.

• Call 818-754-1188 to let us know you're here (the number is posted outside!)

• Please mind the distance between you and others by standing a min. of 6' apart from workers and other guests.

FARMERS MARKET

• Call 323-452-9339 to let us know you're here.

• As the parking lot can be quite busy, please be mindful of where you are waiting!

WHILE IN OUR SHOPS

• We ask that all guests follow current face mask guidelines in place for Los Angeles County.